Shipping policy
🚚 Shipping Policy
Thank you for shopping with us! We’re committed to delivering your order as quickly and smoothly as possible. Below you'll find all the details about our shipping process.
📦 Order Processing
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All products are made to order using Printify’s network of trusted print providers.
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Orders are typically processed within 2–5 business days.
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Once your order is shipped, you’ll receive a confirmation email with tracking information.
🌍 Shipping Times & Rates
We ship worldwide! Estimated delivery times vary based on your location and the print provider's location.
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States | 5–10 business days | Calculated at checkout |
| Canada | 7–12 business days | Calculated at checkout |
| Europe | 7–15 business days | Calculated at checkout |
| Australia/NZ | 10–20 business days | Calculated at checkout |
| Rest of World | 10–25 business days | Calculated at checkout |
Please note: These are estimates and may vary due to customs, holidays, or unforeseen delays.
🚫 Shipping Restrictions
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We currently do not ship to PO Boxes, APO/FPO addresses, or countries under international shipping sanctions.
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If your location is not supported, you’ll be notified at checkout.
📦 Split Shipments
Because we work with multiple print providers, your order may arrive in separate packages. Each item will have its own tracking number.
📬 Tracking Your Order
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Once your order ships, you’ll receive an email with a tracking link.
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You can also track your order directly through your account on our website.
❗ Delays & Issues
If your order hasn’t arrived within the estimated timeframe, please:
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Check your tracking info.
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Contact us at moonstonebloomctb@gmail.com with your order number.
We’ll do our best to resolve any issues promptly.
🔄 Lost or Damaged Items
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If your item arrives damaged or is lost in transit, please contact us within 30 days of the delivery date.
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We’ll work with Printify to offer a replacement or refund as appropriate.